Privacy Policy

Introduction

Lanair Products LLC ("We" or "Lanair") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we use and protect any information that you provide when using any Lanair website or mobile application ("Services").

Lanair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Children Under the Age of 16

Our Services are not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on our Services and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at (608) 757-6472.

What We Collect

We may collect the following information when using our Services:

Name and job title
Type of equipment
Information within electronic messages, emails, and texts
Contact information including email address
Images, videos, and audio
Demographic information such as postcode, preferences and interests
Location and building information to ensure proper use of Lanair products
Other information relevant to customer surveys and/or offers
Information related to online orders through our Services
Information from surveys, promotions, and contests we or our service providers conduct

Information We Collect Through Automatic Data Collection Technologies

As you navigate through our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits (traffic data, location data, logs), information about your device and internet connection (IP address, operating system, browser type), and behavioral tracking across third-party websites and online services.

This information helps us improve our Services and deliver a better, more personalized experience.

How We Use Your Information

We require this information to understand your needs and provide you with a better service. In particular, we use it for:

Internal record keeping
Improving our products and services
Sending promotional emails about new products, special offers, or other information you may find interesting (using the email address you provided)
Market research purposes
Customizing the website or mobile application according to your interests
Ensuring the intended, safe, and proper use of our products

Disclosure of Your Information

We do not sell the personal information we collect or use. We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties bound by confidentiality obligations
To a buyer or successor in the event of a merger, divestiture, restructuring, or sale of our assets
To third parties to provide customized content, targeted offers, and advertising — unless you have opted out

Your Choices

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Disabling cookies may make parts of this site inaccessible or non-functional.

Promotional Offers. You can opt out of receiving promotional emails when providing data or by clicking "unsubscribe" in any of our emails.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted. However, the transmission of information via the internet is not guaranteed to be completely secure — any transmission of personal information is at your own risk.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive that helps analyze web traffic or signal when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us improve our website to tailor it to customer needs. You can choose to accept or decline cookies — most web browsers accept cookies by default, but you can modify your browser settings.

Links to Other Websites

Our website may contain links to other websites of interest. We do not control those external websites and cannot be responsible for the protection of any information you provide while visiting them. Exercise caution and review the privacy statement of any third-party site.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Look for opt-out boxes when filling out forms on our website
If you previously agreed to direct marketing, you can change your mind anytime via our contact form

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information we hold about you. If you believe any information we hold is incorrect or incomplete, please contact us via our contact form and we will promptly correct it.

Canada Residents

If you are a resident of Canada, the following provisions shall apply (and override any conflicting provisions in this policy):

We will not send online newsletters or email marketing communications unless you expressly consent to receive them.
You will have the opportunity to "unsubscribe" from any communication at any time.
Please be aware that we are headquartered in, and many of our third-party service providers are located within, the United States, and as a result your information may be transferred to the United States.
We do not directly advertise to children under the age of 16, including children under 16 living in Quebec.

SMS Communications

Opt in: By opting in to receive SMS messages from Lanair, you agree to receive text messages regarding technical support or sales.
Data rates and frequency: Standard message and data rates may apply. Message frequency may vary.
Opt out: Reply STOP or call (608) 554-4241 to opt out.
Help: Reply HELP or reach out at (608) 554-4241.
Consent: Mobile opt-in data or consent will not be shared with third parties for marketing or promotional purposes.

Changes to Our Privacy Policy

We may amend this policy at any time. If we make material changes, we will post the changes on the websites and apps covered by this policy immediately. We encourage you to review this page periodically.

Contact Information

To ask questions about this privacy policy, contact us via our contact form or write us at:
Lanair Products LLC
Attention: Guest Relations
4109 Capital Circle, Janesville, WI 53546